This is an agreement between you and Option VPN for virtual private network communications services, related services and features. It is NOT a service for the commission of criminal acts. It is an anonymity and privacy service. You agree not to violate any laws of any jurisdiction you are originating from, or terminating into.
You agree to protect your user id / password and our system from unauthorized use. You are responsible for all actions that occur on our services where the login uses your user id / password.
You agree not to use the system for sending spam, port scanning, scanning for open proxies or open relays, sending opt-in email, unsolicited email or any type or version of email sent in large quantities even if the email and ultimately sent off of another server. You agree not to launch any pop-ups from our service. You agree not to attack in any way shape or form any other computer or network while on our service.
Actual service coverage, speeds, locations, and quality may vary. The service will attempt to be available at all times except for limited periods for maintenance and repair. However, the Service may be subject to unavailability for a variety of factors beyond our control including emergencies, third party service failures, transmission, equipment or network problems or limitations, interference, signal strength, and may be interrupted, refused, limited or curtailed. We are not responsible for data, messages or pages lost, not delivered, delayed or misdirected because of interruptions or performance issues with the Service or communications services or networks (e.g., T-1 lines or the Internet). We may impose usage or Service limits, suspend Service, or block certain kinds of usage in our sole discretion to protect users or the Service. Network speed is an estimate and is no indication of the speed at which your or the Service sends or receives data. Actual network speed will vary based on configuration, compression, network congestion and other factors. The accuracy and timeliness of data received is not guaranteed; delays or omissions may occur.
We do not log any user activity (sites visited, DNS lookups, emails etc.) We only log access attempts to our servers (for security and troubleshooting). We do not get involved in any form of censorship. We do not give your personal information to any third parties. We do not cooperate with any requests for information. We will protect you to the max and our system is set-up to automatically do so. There are hundreds of good reasons for being anonymous and we respect them fully.
Hacking, cracking, distribution of viruses, fraudulent activities, network sabotage, phishing, and/or any conduct deemed illegal or unwanted shall be subject to suspension or termination. Users are responsible for the proper and secure configuration of their services and are responsible for any damages caused by their neglect or exposure of vulnerabilities whether intentional or unintentional.
VPN does not put any cap on bandwidth or data usage per user, however, the use of service is subject to fair usage. Creating automated or manual VPN sessions in a manner that would impersonate a bot or exerting an excessive load on the network that may disturb other users on the network or utilizing substantially excessive bandwidth that exceeds the average user bandwidth usage for an extended duration or the likes, all are considered as unfair usage of the network. Option VPN reserves the right to temporarily suspend or permanently terminate users found involved in unfair usage of its services.
Subscription Terms
We offer Premium subscriptions which enable users to access all server locations and all features that our application software offers. Subscription payments will auto-renew unless canceled at least 24 hour before the next subscription period. Free trials are only offered once for each user. You can cancel your subscription purchased on our website by using the My Services – request cancellation provided on our website. Billing invoices can be downloaded directly from our My Services Client Area Services Client Area. For subscriptions made on mobile devices directly with Apple App Store or Google Play Store, the billing management is fully managed by Apple / Google payment services. In such cases, you will need to use their system for managing subscriptions and / or make cancellation requests. For any surprise billing conducted by Apple / Google, please note that you will need to directly contact their support team for help and clarification. Due to our no log policy to protect our user privacy, we do not have any visibility into these billing activities conducted by these partner companies.
Please note that we do not offer refunds. If you cancel your plan before the next renewal cycle, you will retain access to paid features until the end of your subscription period. When your subscription expires, you will lose access to paid features and all data associated with those features. By purchasing a subscription, you take on the responsibility to manage your own subscriptions. We will not be able to issue you a refund if you forgot to pause or cancel your subscription during any billing cycle. Please also note that due to the nature of VPN services, we do not guarantee that our service will be accessible anywhere in the world. In certain countries or regions where the government, legislation body, or the telecommunication providers have a formal policy to block VPN connections, we do not guarantee our service. As a business, we must respect and comply with local laws and regulations, and by using our service, you agree that you will comply with all local restrictions as required by law, regulations, or user agreements with your service providers. In such cases, where the usage of VPN is limited by your local environment, you agree to fully accept the unavailability of our VPN service in the region or time frame affected. Furthermore, we will not issue refund to you in such cases.
VPN DMCA Policy
Option VPN is a service provider of transitory digital network communications under the Digital Millennium Copyright Act (“DMCA”) 17 U.S.C. p.512(a). Accordingly, it is Option VPN’s policy to promptly terminate without notice the accounts of those determined by Option VPN to be repeat infringers, where a repeat infringer is an end user of the VPN Services who has been notified by VPN of infringing transmissions activities more than twice (“Repeat Infringer Policy”). Because of the ephemeral nature of transmissions limited at the direction of persons using the Option VPN Service, it is generally not possible for Option VPN to take-down content from its system, but it will use all reasonable efforts to identify the offending persons in order to enforce its Repeat Infringer Policy.
Please note that under Section 512(f) of the DMCA, any person who knowingly materially misrepresents that material or activity is infringing may be subject to liability.
